Meet the Team

Ed founded Smart Coats while attending Babson College nearly 15 years ago. His dual concentration in entrepreneurship and finance gave him the tools he needed to build Smart Coats and transform it into one of the leading service providers for the Boston area. He maintains a wide range of certifications including a Home Improvement Contractors’, Construction Supervisors’, and Renovation, Remodeling and Painting Supervisors’ licenses. Ed oversees all operations from sales to production in order to ensure that every project completed today is done to the same high standards that he established over a decade ago.

Arthur’s experience in home improvement ranges from construction to management. Arthur has worked as a Maintenance Technician for Community Builders as well as a Property Manager for Extra Space Storage. Arthur has been with Smart Coats for over 8 years now and he provides essential support to both office and field operations, from database management to production supervision. Arthur is also well-know for his legendary prowess on the grill and can usually be found wherever the good smells are coming from at all company events and outings!

Tom is a graduate of Babson College, joined the team to help his older brother with sales and marketing initiatives. Tom gained his primary expertise in online marketing from years of working with Fortune 500 companies developing and executing strategies for customer acquisition and client retention. Tom brings a versatile skill-set to the team and also helps to run sales estimates and project management.

Lisa joined the Smart Coats team in 2008. Since then she has been setting the bar for customer assistance. Thanks in no small part to her diligence and persistence Smart Coats has been able to develop new relationships with many of the premier property management companies, retail/hotel chains, and educational institutions in the area. Although Lisa now lives in Illinois with her family, she still works full-time remotely to assist our existing clients and help us to develop new relationships with potential customers across all industries.

Carter has been with the business since inception. He began as a marketing consultant and assisted with re-branding the company including a new logo and associated materials for marketing and operations. Over time he has transitioned into both sales and project management, learning first hand from our most experienced craftsmen. Carter also leads our networking initiatives such as attending yearly trade shows and affiliate events as well as coordinating sponsorships and community service efforts.

Ronaldo has been with Smart Coats for nearly a decade. Many years ago, his brother Romeo was one of the first contractors that Smart Coats partnered with at the very beginning. Ronaldo learned from his brother and took over after Romeo returned to Brazil. Since then Ronaldo has been leading multiple crews and worked on all types of projects from residential homes to commercial properties of all sizes. Ronaldo and his team specialize in Painting of all types with all materials but they also perform a variety of other services for Smart Coats from hanging drywall to finish carpentry.